Technical Overview
PERIMETER911 probes operate as follows:
- On a 5 or 15 minute cycle, P911 attempts to contact your facilities using
prototocols designated by you. eg http, https, smtp, pop3, imap, ftp.
- The result is logged. (Logs are always available for your inspection.)
- In the event that your facilities do not respond or do not respond as
expected, a double-check is made, ie: a second probe is conducted from
an entirely different machine. This too is logged.
- If neither contact attempt is successful, P911 recognizes this as a
potential alarm condition.
Potential alarm conditions are recognized as real alarm conditions
according to rules which include:
- Have you requested alarm notification?
- Are your facilities currently in scheduled maintenance mode?
- Have you stipulated that alarms are not to be issued until two
consecutive cycle runs confirm the error condition as on-going?
- Have alarms already been issued for this particular error condition?
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PERIMETER911 alarms operate as follows:
- If electronic alerting has been enabled, P911 sends a message to
your desired email address(es) which typically results in text
messaging to your pager or cellular phone.
- Following the issuance of an electronic alert, P911 sends an
"ALL CLEAR" message when the problem has been resolved.
- If SOS alerting has been enabled, P911 dispatch operators will
attempt to track you down using your emergency contact information.
- If SOS alerting has been enabled as an escalation contingency, P911
operators will only attempt to contact you if an alert condition persists
beyond some pre-determined length of time.
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See also:
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